Of course we didn’t leave presenteeism behind in the office
Presenteeism may be more rife than ever, and we – as leaders – need to ensure no-one is left behind in managing it. “I felt like I had to keep working. I’d work most evenings until late, sometimes until 11pm”. “I don’t want to take my holiday because there’s nothing to do. I want […]
Mistakes you may be making with your EVP (and how to fix them)
Any recruitment or HR professional knows the value and impact of a great, well-thought out employee value proposition can have. So why are we still making these mistakes? Do any of these sound strangely familiar? You’ve got at least ten action points from reading your latest Glassdoor reviews Your careers site still doesn’t seem […]
How to Improve Employee Wellbeing: 7 Ideas For Your Programme
I read recently in an article by Spill that on average we tell people we’re fine 14 times every week – but only mean it twice. “I’m fine.” Those two words act as a masquerade of emotions. For some people they mean exactly that. “I’m fine, thanks – you know, getting along”. For others, it can […]
Is Remote Working a Threat or Opportunity in Contact Centre Recruitment?
Think back before COVID-19 disrupted our working lives. If your CEO told you the business was launching in a new city, and part of this required you to build a contact centre, one of the biggest challenges you’d face would be location, right? As they’re telling you their plans, you’d be sitting there, making a […]