We place talent at the heart of everything we do, because we understand that great people make great contact centres.
You’re the industry’s biggest asset and we’re here to find your perfect role
Where You Fit In
We know every contact centre in South Wales. We know their culture, how they work, and what they’re looking for in their talent search. That’s why such a high proportion of our candidates get selected for interview.
Supporting Your Next Move
Our clients are always looking for top talent. People who fit their culture, share their values, and have the ability to move the business forward. If you’re looking for your next role, send us your CV and we’ll get in touch for a chat so we can get to know you properly!
Looking for a new challenge?
New to Contact Centres?
Here’s What All the Fuss Is About
We love contact centres, which is why we’ve worked in and around them for our whole careers. You’ll love them too if you care about:
Atmosphere
There’s a real sense of community, because everyone’s so sociable.
Fast-paced environment
If you love talking to people and solving problems, you’ll never be bored!
Rapid career progression
If you’re good at what you do, you won’t be short of opportunities to advance.
The proof of the pudding is in the eating
Want to build a more engaged workforce and reduce staff turnover?
Proven ways to feel more confident in a video interview
If you’re searching and applying for your new customer service role, chances are you’ll be invited to attend your interview for the role online. Here are ways to feel more confident in a video interview, based on actual experiences.
Top tips for hiring managers running two-way video interviews
It’s easy to forget but, by adding in a video element to the interview process, you’re adding another level, or another ‘thing’ for your candidates to deal with. Whilst many may take video interviews in their stride, for others, they can provide an additional source of anxiety.