We place talent at the heart of everything we do, because we understand that great people make great contact centres.

You’re the industry’s biggest asset and we’re here to find your perfect contact centre job in Wales.

Where You Fit In

We know every contact centre in South Wales. We know their culture, how they work, and what they’re looking for in their recruitment search. That’s why such a high proportion of our candidates get selected for interview.

Supporting Your Next Job Move

Our clients are always looking for top recruits. People who fit their culture, share their values, and have the ability to move the business forward. If you’re looking for your next contact centre job, send us your CV and we’ll get in touch for a chat so we can get to know you properly!

Looking for a new challenge?

New to Contact Centre Jobs?
Here’s What All the Fuss Is About

We love contact centres, which is why we’ve worked in and around them for our whole careers. You’ll love them too if you care about:


There’s a real sense of community, because everyone’s so sociable.

Fast-paced environment

If you love talking to people and solving problems, you’ll never be bored!

Rapid career progression

If you’re good at what you do, you won’t be short of opportunities to advance.

The proof of the pudding is in the eating

Katie handled my unique requirements with ease, her seamless approach was refreshing and took all the stress out of the process. What I liked most about Jomo was how quickly they managed to match and present me to employers of relevance. Truly exceptional service I would highly recommend.

Martyn Hurley, Senior Operations Manager

Jomo People is the first agency I have ever dealt with that genuinely had an interest in finding me a job suitable to what I was looking for. The friendly team at Jomo kept me entirely in the loop regarding opportunities and made sure to deliver on any promises to call back when positions were available.

All through my interview and offer process, I was supported by Jomo to check in and see how I was getting on and they made it very easy to ask any questions I had about the company or the process itself. I would highly recommend Jomo People to anyone, as their dedicated team deliver genuine results and their support was second to none.


Charlie Robinson, Customer Operations Specialist

Jomo People provided an excellent recruitment service from start to finish. Not only did they match me to the perfect employer, but they took note of my needs and wants from start to finish. I love my new job and have already secured a promotion! I can’t recommend their services enough if you are looking to find your dream job.

David Redding, Team Leader

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Want to build a more engaged workforce and reduce staff turnover?

How to Write a CV For a Call Centre

How to Write a CV For a Call Centre

The call centre job search can be a hard process, in particular when it comes to writing a CV that stands out from the rest. You might even ask yourself how you can make your experience and interests relevant if you've never worked in a call centre, but don't let that...

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What Makes a Great Team Leader in a Contact Centre?

What Makes a Great Team Leader in a Contact Centre?

One of the many benefits of working in a contact centre is excellent learning and development opportunities and rapid career progression. A popular career path that contact centre agents can go down is as a contact centre team leader - someone who is responsible for...

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