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Want to build a more engaged workforce and reduce staff turnover?
The call centre job search can be a hard process, in particular when it comes to writing a CV that stands out from the rest. You might even ask yourself how you can make your experience and interests relevant if you've never worked in a call centre, but don't let that...
One of the many benefits of working in a contact centre is excellent learning and development opportunities and rapid career progression. A popular career path that contact centre agents can go down is as a contact centre team leader - someone who is responsible for...