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Want to build a more engaged workforce and reduce staff turnover?
If you’re searching and applying for your new customer service role, chances are you’ll be invited to attend your interview for the role online. Here are ways to feel more confident in a video interview, based on actual experiences.
It’s easy to forget but, by adding in a video element to the interview process, you’re adding another level, or another ‘thing’ for your candidates to deal with. Whilst many may take video interviews in their stride, for others, they can provide an additional source of anxiety.