Dedicated recruitment specialists who match up the best contact centres in Wales with the talent they need to build stronger teams.

Contact centre recruitment is our passion. We’ve spent our whole careers working in and around them, so we know what it takes to find the right talent for any contact centre job – from advisors to team leaders. People with the skills, traits and values to hit the ground running and make a huge impact.

We’re dedicated to matching up the best contact centres in Wales with the talent they need to build stronger, more engaged teams.

Contact centres are our passion. We’ve spent our whole careers working in and around them, so we know what it takes to find the right talent for any contact centre role – from advisors to senior leadership. People with the skills, traits and values to hit the ground running and make a huge impact.

Looking for contact
centre talent?

Looking for your perfect
contact centre job?

We know the contact centre industry inside out.
Whether you’re a hiring manager or a talented candidate, we’ve got your back!

The proof of the pudding is in the eating

Fay Pantry

Talent Partner at Capital On Tap

Matt Davies

HR Director at Target Group

latest ebook front cover

Want to build a more engaged workforce and reduce attrition?

How to Write a CV For a Call Centre

How to Write a CV For a Call Centre

The call centre job search can be a hard process, in particular when it comes to writing a CV that stands out from the rest. You might even ask yourself how you can make your experience and interests relevant if you've never worked in a call centre, but don't let that...

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What Makes a Great Team Leader in a Contact Centre?

What Makes a Great Team Leader in a Contact Centre?

One of the many benefits of working in a contact centre is excellent learning and development opportunities and rapid career progression. A popular career path that contact centre agents can go down is as a contact centre team leader - someone who is responsible for...

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