by Sarah Hopkins | Feb 23, 2021 | Blog
Presenteeism may be more rife than ever, and we – as leaders – need to ensure no-one is left behind in managing it. “I felt like I had to keep working. I’d work most evenings until late, sometimes until 11pm”. “I don’t want to take my holiday because...
by Sarah Hopkins | Feb 23, 2021 | Blog
I read recently in an article by Spill that on average we tell people we’re fine 14 times every week – but only mean it twice. “I’m fine.” Those two words act as a masquerade of emotions. For some people they mean exactly that. “I’m fine, thanks – you...
by Sarah Hopkins | Feb 23, 2021 | Blog
Any recruitment or HR professional knows the value and impact of a great, well-thought out employee value proposition can have. So why are we still making these mistakes? Do any of these sound strangely familiar? You’ve got at least ten action points from reading your...
by Sarah Hopkins | Jan 26, 2021 | Blog
Come on, we’ve all been there. You know, when you take a sneaky look to see how other companies are positioning their roles and coming up with their job advert titles. “Oh, they’re calling them THAT now, are they?” We’ll scroll through Glassdoor reviews and see what...
by Sarah Hopkins | Jan 26, 2021 | Blog
Think back before COVID-19 disrupted our working lives. If your CEO told you the business was launching in a new city, and part of this required you to build a contact centre, one of the biggest challenges you’d face would be location, right? As they’re telling you...
by Sarah Hopkins | Jan 26, 2021 | Blog
When I talk about culture decks, I’m sometimes met with a confused look. In principle people get what they are, but it’s not until I talk about Netflix and their culture deck – that the conversation gets really interesting. Netflix’s deck really changed the...